## 2-Step Verification Overview

2-step verification (2SV) requires your AppleConnect account name and password, and a 2SV code, to improve security if you can’t use an approved device.

### Enroll in 2-Step Verification

1. To enroll in 2-step verification, go to 2-step verification on IS&T Web.
2. After you’ve added one 2SV device, add a backup macOS or iOS device.

### If AppleConnect Doesn’t Accept Your Verification Code

1. Confirm that the time on your Mac matches the time at time.is.
   - If the times match, use Feedback Assistant to file a radar.
   - If the times don’t match, continue to step 2.
2. From the Apple menu, choose System Settings, and then click General > Date & Time. (If prompted, use Touch ID or enter the password you use to unlock your Mac.)
3. Select Set date and time automatically. If it was already selected, deselect it, select it again, and then restart your Mac.

### Reset 2-Step Verification via Manager

If you need access to a 2SV code and don’t have a code generator with you, ask your manager (or your manager’s manager) to go to Manage Direct Reports.